![]() ![]() How do I do that?įollow the steps outlined in our " Reset your Adobe password" support article in order to reset your Adobe password. I don't know or need to reset my Adobe password. Once logged in you will see the below screenshot:Ĭlick open and Adobe Acrobat should launch. ![]() Follow the same steps as above using your Adobe password to sign on and "Personal Account or Trustees of the University of Pennsylvania" to log in, if you do not remember your adobe password click on "reset your password". If the above steps do not work, log in to Creative Cloud using the same email address as you would use for Adobe Acrobat. ![]() After logging back into an Adobe product, the license expiration notice should resolve. Make sure you select the "Personal Account" ( Not School or Work ) option when logging in.ģ. Log back into your Adobe software product using your Adobe username and password - not your PennKey. These troubleshooting steps are for users who are unable to open Adobe PDF documents because they are told that their trial/license is expired or they are. Modified on: Wed, 12 Oct, 2022 at 10:22 AMīeginning in late December, 2021, some customers using Adobe Acrobat Reader, Adobe DC, or other Adobe Creative Cloud product may receive an error indicating their Adobe license expired. Solution home Technical Support Articles Software Applications Adobe "License expired" notice when using or printing with Adobe Acrobat / Adobe DC ![]()
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